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Shipping & Delivery

Yes, it’s true! We ship for free to USA & Canada!

All prices on the Minki Lashes website include FREE standard shipping on all USA & Canada orders. Your Siberian mink eyelashes by Minki Lashes are shipped from our warehouses located in either Los Angeles, USA or Toronto, Canada. It may take 2-3 business days to process your order, regardless of the shipping option selected. We ship Monday through Friday, excluding weekends and holidays. We do NOT ship orders the same day. Please allow up to 2 business days for orders to be processed (If you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a tracking number once your order ships. Express shipping options and any other third-party fees are non-refundable. As a general guideline, please allow 4-7 business days for USPS First-Class mail delivery, 2-4 business days for USPS Priority Mail, 2 business days for USPS Express Mail, 6-12 business days for Global Priority Mail, 4-7 business days for Global Express Mail, and 3-8 days for Canada Post.   Your order will be shipped promptly. However, the US Postal Service and UPS do not guarantee the delivery date and time of your package. First-Class and Priority Shipping can take 3 to 6 days longer than normal to deliver during the holidays (especially during the month of December). Please Note: Minki Lashes is not responsible/liable for any shipping courier’s error during transit, including damage and loss of package, and for any “reasonable” delay beyond our advertised delivery time-frames. You can track the status of your package at the ‘Track & Confirm” page of the USPS or Fedex website, or at the UPS website.

DESTINATIONSERVICEESTIMATED DELIVERY TIMETAXES/DUTIES
United StatesFedEx or USPS3-5 Business DaysIncluded
CanadaUSPS Priority or Canada Post7-10 Business DaysIncluded
International*USPS Priority10-20 Business Days*Charged by Country

 

*Slow-to-Ship International Countries (4-8 weeks) – Australia, Brazil, Germany, Italy, Netherlands, and Romania

International Orders: On very rare occasions international shipping to some countries can take 4-8 weeks. Even longer for some slow-to-ship* countries as listed above. We are not responsible for any delays caused by destination country’s customs clearance processes.
Destinations Minki Lashes does NOT ship to

¹Minki Lashes is currently NOT able to ship to the following countries due to a high number of lost packages: India, Pakistan, Qatar, Russia, Saudi Arabia, UAE,  Ukraine, and other countries.

Tracking Your Order

Once your payment has cleared, you will receive an e-mail when your order has been processed (this may take up to 48 hours). You will receive a second confirmation e-mail once your order has shipped which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 – 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.

Courier Phone Numbers
COURIERPHONEHUMAN INSTRUCTIONS
USPS1-800-275-8777Press 0 , then 0, then 5, then 5, then 2
FedEX1-800-463-3339Repeat “Speak to a representative” at each prompt
UPS1-800-742-5877Press 0 at each prompt, ignore messages

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